OUR GUARANTEE

We’re proud to offer a comprehensive guarantee that will cover you for a decade, from the date of install.

SETTING THE STANDARD

Once your installation is completed, we’ll provide your guarantee certificate which includes a full summary of cover and further details about the work and your products.

We’re in a position to offer such a comprehensive guarantee because our products are ‘best in class’. Thanks to our relationship with strategic manufacturers, we offer only the best windows, doors and living spaces in the country.

Our Guarantee

WHAT'S EXCLUDED

There are some restrictions to your cover – please refer to your specific documentation for more details. Please note that we cannot guarantee your installation if a third party modifies or undertakes work on it.

As many of the products we supply are exclusive, we can’t be held liable for work conducted by anybody other than an RMC-approved representative.

Installation Focus - Fitting

FURTHER INFORMATION

For more information, please refer to your documentation or speak with one of our representatives.

RMC CUSTOMER PROMISES

RMC has been a trusted name in the home improvement sector for over 20 years, so you couldn’t put your property in safer hands than ours.

HONESTY

Everyone you speak to at RMC will be open and honest with you, and we have a transparent pricing structure in place - the price you are given is the price you will pay. That’s the sign of an honourable business.

VALUE FOR MONEY

Whatever you buy from RMC, it promises to be money well spent. Our product quality is always exceptionally good, and so is the customer service we provide. This will never change; you can take our word for that.

10 Year Guarantee

From a customer’s perspective, it’s long-term peace of mind that you want when investing in windows, doors, or a living space. RMC gives you that, handing over a 10-year guarantee at the conclusion of the fitting.

Price Promise

If you obtain quotes from our competitors, you will discover that RMC’s product range is very reasonably priced for what you get. We’re committed to matching or bettering prices that are cheaper than ours for products that are just as well-made.

VISIT OUR AYR SHOWROOM

Come and see the best that RMC has to offer in our Ayr showroom, where we have many of our products displayed. During a showroom visit, our customer advisors will be please to help with any questions you may have.

GET DIRECTIONS

WANT TO GET IN TOUCH?

If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below.

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Want to speak with an Advisor? Give us a call on 01292 263366

Our friendly team will be pleased to help with any questions you may have.