WHAT HAPPENS NEXT

Find out how work on your property will progress and what you can expect from working with RMC.

SURVEYING

An RMC surveyor will visit your home to record all the necessary measurements for the final design and manufacture. They’ll also be on hand to clarify any details with you and, if required, talk through any changes.

If planning permission is required, the surveyor will also gather all the relevant details needed for the application.

What Happens Next - Surveying

PLANNING & BUILDING REGS

The surveyor will complete your full application and submit it, along with the necessary drawings and associated information, to your local council.

Approval times can vary, but in most cases you should expect an answer within 8 weeks for NCS approval or up to 12 for full Householder Planning Permission.

Planning & Building Regulations
Planning & Building Regulations

SCHEDULE OF WORKS

A schedule of work will be compiled and issued to you so you know what will be happening, and when. We’ll coordinate all relevant tradespeople on your behalf.

We’ll also discuss with you ahead of time about access to and from your property and power and water requirements.

What Happens Next - Schedule

BUILDING & INSTALLATION

Before any building work begins, your designated team will double check brick matching with you (if necessary). Once the foundations and building works are complete, then your frames and/or roof will be installed.

At all stages of the build or installation, we’ll be taking care of who does what and when – so you can relax safe in the knowledge that we’re taking care of it all.

What Happens Next - Brickwork
What Happens Next - Installation

FINISHING

Once your project is fully installed, we’ll ensure that you’re fully satisfied and work through any final snagging.

Then, when everything is signed off, you’re free to enjoy your brand new living space.

What Happens Next - Finishing

ONLY AT RMC

EXCLUSIVE DESIGNS

Our collections are exclusive to us. You won’t find a like-for-like product anywhere else.

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EXCEPTIONAL QUALITY

All products are made in a state-of-the-art facility. It’s the quality and precision of our manufacturing that sets us apart.

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UK MANUFACTURE

All our windows, doors and living spaces are created by skilled craftspeople, right here in the UK.

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SECURITY FIRST

Protecting the safety of your home and family is built into everything that we do.

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RMC CUSTOMER PROMISES

RMC has been a trusted name in the home improvement sector for over 20 years, so you couldn’t put your property in safer hands than ours.

HONESTY

Everyone you speak to at RMC will be open and honest with you, and we have a transparent pricing structure in place - the price you are given is the price you will pay. That’s the sign of an honourable business.

VALUE FOR MONEY

Whatever you buy from RMC, it promises to be money well spent. Our product quality is always exceptionally good, and so is the customer service we provide. This will never change; you can take our word for that.

10 Year Guarantee

From a customer’s perspective, it’s long-term peace of mind that you want when investing in windows, doors, or a living space. RMC gives you that, handing over a 10-year guarantee at the conclusion of the fitting.

Price Promise

If you obtain quotes from our competitors, you will discover that RMC’s product range is very reasonably priced for what you get. We’re committed to matching or bettering prices that are cheaper than ours for products that are just as well-made.

VISIT OUR AYR SHOWROOM

Come and see the best that RMC has to offer in our Ayr showroom, where we have many of our products displayed. During a showroom visit, our customer advisors will be please to help with any questions you may have.

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WANT TO GET IN TOUCH?

If you have a query or issue about any of our products or services you can contact the Customer Services team by completing the form below.

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Want to speak with an Advisor? Give us a call on 01292 263366

Our friendly team will be pleased to help with any questions you may have.